Shipping & Return policies

Shipping Policies

Since our policy is to give our happy customers a free shipping cost, Here are our estimated shipping delivery times :

  • USA => USA : 7­-12 business days
  • USA => Worldwide : 10-35 business days
  • EU => Worldwide : 15-25 business days
  • China => USA : 7-15 business days
  • China => Worldwide : 30-45 business days

Your order will be sent out between 3 and 10 business days of order.

International shipping:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

Order never arrived:
If your order didn’t end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at support@siminiuc.com making sure you don’t forget your order number. We’ll see what we can do for you.

Returns Policies

Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a picture attached.

Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. In some rare cases, it’s possible that the garment was mislabelled. Let us know and we’ll fix everything for you.

Please read carefully the description chart before making any order as stated on each product page,

If you’d like a different size in case that the garment was mislabelled or arrive damaged, get in touch with us at support@siminiuc.com and we’ll let you know what your next steps are.

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